What are past clients have said about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At Victoria Carpet Care I have a large data base of more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about Victoria Carpet Care, my Cleaning Technicians, and our service. All references are available upon request.

  I just wanted to let you know in writing how delighted I am with the wonderful job you did on my area rugs. The big wool one, especially, turned out just like new in spite of all the stains. The smaller ones, too, are just like having brand new rugs throughout the house. I especially appreciated how quickly you were able to come and get them and the the short turn-around time before I had them back. My sister was right, you are the best! I can’t imagine a more professional, polite, or personable approach to carpet cleaning. With you it’s an art! I will be recommending you to my friends.  Thanks so much,  Judith, Victoria

Just a few words to thank you for the great job you did on my carpets, as well as Mrs. Smiths.  I certainly recommend your company and hope to have again in the future.  Francine, Victoria     

Dear Russ, Thank you so much for cleaning my cars carpet and upholstery. Also thanks for lending me the heater to help dry the car afterwards, it worked great.  Thank you again.  Vi,Victoria

Thank You Russ and Victoria Carpet Care!!!  Just want you to know that I am always so happy with the job you do on my carpets. I always think there is no way he can get them clean this time but you always do. It is always so nice to have someone in my home whom I can trust and know on honest you are. It is refreshing to have someone like you in the business I know I can turn to without hesitation. Keep up the great work.  Sincerely,   Jackie, Victoria

"...you made our problem your problem, you put priority on a house visit, you cleaned it until you felt the carpet fibres could take no more, and reduced the problem to one that is barely noticeable.  I just want to say thank-you.  Your service is second to none, Thankyou".   Brian, Victoria

 I was so happy and amazed at the results you achieved cleaning my home.  I never would have thought they were going to come clean after four kids had been through it. You guys are the best. Words cannot express my gratitude for the great job you did.  I am happy to recommend you to all my friends and family."   Esther, Victoria

Just had my little one bedroom carpet professionally cleaned. Excellent job, quick and friendly service ! I will recommend to others.  Adam, Victoria

"They stayed on task until the job was finished to my satisfaction & I really appreciate that!   Mrs. Brewer, Victoria

"The crew was very professional and helpful. Your method of cleaning exceeded my expectations!"   Mrs. Shick, Victoria

Hi Russ,  "I am very pleased with the carpets.  You did an excellent job."   Marilyn, Victoria

"We would like to thank-you so much for the wonderful job of cleaning you did at our place.  We are so enjoying it!   Frank & Joyce, Victoria

Thank you for your services in our office. We have been very pleased with your work. You have proven to be reliable and professional. Your work is always performed meticulously and certainly meets the high level of cleanliness needed at our dental offices.  We certainly recommend Russ at Fibre-Tech Carpet Cleaning!   Stephanie, Victoria

"Thank you for the extraordinary services when our home flooded it was very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.   Jane Eakins, Victoria

Thank-you for the wonderful job you did cleaning my carpets.  We are so happy!   Paul, Victoria BC

Thank-you again Russ for doing such a terrific  job on my carpets.  I am so pleased and will recommend you to my friends!!!  You are the best!   Sally, Colwood BC

We asked for estimates from various companies for stretching our carpets. Russ gave us the best estimate and his work was excellent. He showed up on time, was polite, respectful of the office work areas, tidy and organized, cleaned up after he was finished and the final bill was exactly what he had quoted--no surprises. Great job, Russ!!    Kathy McDougall, Victoria BC

Russ cleaned our Carpets in our home this past week. They look fantastic. What a wonderful job. Thanks Russ.   Norm Moore, The Co-operators Victoria, BC

We had our rugs cleaned by Russ in December and were very pleased at how clean they came and how they stayed clean much longer than when we used to rent a shampooer and do it ourselves. I've recommended Russ and I'm ready to book him again!Susan D, Victoria BC

“Great customer care skills and excellent results. I would highly recommend Russ if anyone is looking to get those carpets cleaned.” October 16, 2012   Lee Cassells

“Russ with Victoria Carpet Care is professional, incredibly knowledgeable, honest, and he truly cares about his clients and their needs. He has taken carpet care to a whole new level and goes above and beyond.
I recently had him clean the carpets when my tennants moved out and he really was put to the test, and he left the room looking brand new. He also used a special odor guard to get rid of some horrible smells and it is amazing how well it worked.
Big or small, carpets, rugs, upholstery, beds, you name it, Russ with Victoria Carpet Care can do it all, and do it well. I highly recommend them.” August 29, 2012   
Clare Martin, Victoria BC

“Russ comes highly recommended we have used Russ to clean our carpets and also he cleaned our tile grout, so that the tile floor looked brand new again. I have used Russ for many years now for our home and rental properties and he always gets the job done right. Russ is very professional and a great guy. Give Russ a try for your next carpet cleaning job.” August 2, 2012   Sandy Higgins, Metchosin

“Russ delivers on his promise to provide the best cleaning ever!” August 2, 2012    Del Elgersma, Beacon Law Centre

Thanks Russ! My carpets look great and can't even tell chocolate milk was near it!   Jen and Jess, Chaos to Calm

Thanks again to Victoria Carpet Care for taking the stress out of of having to worry about how to clean the carpet in my new place :) Awesome job!   Kimberley Franklin

Love my clean area carpet and the service from Victoria Carpet Care for the terrific job on my area carpet.  It looks like new!   Thanks Russ! ~ Laura Barnes, Serious Coffee

Thank-you Victoria Carpet Care for doing such a great job cleaning & scotch guarding our carpets & stairs!  VICTORIA CARPET CARE is the BEST!!! ~ Norm Moore

Excellent to work with.  I had a carpet that I thought I would have to replace but Russ got the dirt out! Would highly recommend ~ Pat Brindle

Victoria carpet care are not only carpet cleaners but experts in the care of your carpets and furniture !!!! Bravo Victoria Carpet Care! ~ Sandra Froher, Musclelines

The best carpet cleaner in the city!! ~ Chris Wylie

Russ ... I am so pleased with the job you did! The change is just downright remarkable. I'm just so happy. Thank you so very much. ~ Karen Dearborn

As usual, you did another great job on my carpets. With my muddy dog, and my spilling things all the time, that carpet does get used, but you always make it look brand new. Thanks again. Ruth ~ Dr. Ruth Simkin

Super happy with the cleaning job yesterday!  Harvey the French bulldog was impressed, as you got out stains the last 2 carpet cleaners we used couldn't. We will see you again in the spring.  ~ Michael James

 

 Thank-you for the masterful job at my own home.  I will highly recommend you!  Tony Joe, Victoria Realtor

 A puppy and a house full of boys can mess up your carpets real quick but major thanks to Victoria Carpet Care for fixing them up good as new :) ~ Chrysta Archer - Bear Mountain, Langford

Thanks to Russ at Victoria Carpet Care for fixing what my fur babies did to my carpet! ~ Breanne Stoudt, Victoria BC

Finally found a home with Victoria Carpet Care.  Everyone needs to give Russ a call for carpet care. Paul Vandermade ~ Victoria Realtor

 Thanks so much for such a great job on the carpets at our new place Anyone's carpet or rugs need love this is your guy. ~ Shine Café, Victoria BC

Great job cleaning my carpets thanks! via twitter: Judith Cullington, Colwood

"We used Victoria Carpet Care to clean our carpets very recently they did an outstanding job! Russ is very professional and thorough I would not hesitate to us him again or refer his name, Keep up the awesome work Russ!!!" - Frank B, Bear Mountain, Langford

Russ from Victoria Carpet Care did my carpets today. I'm very impressed with the results as well as his work and attitude. Many thanks Russ ! I will certainly recommend you to my friends! - Jan G. ~ Colwood, BC